Blogs
Caroline’s Club Newsletter is published every Tuesday at 2.30. It gives you a weekly blog, a podcast interview with our professional of the week, a case study for you to comment show how your skills could benefit our fictitious client and keeps you up to date on the news and views of our CMP (Client Mapping Practitioner) Members. If you would like to submit a blog it will need to have been published in a third party publication.
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You know it makes sense
A digital profile is 22 times more visible and 650% more memorable than a business card. You can also track who has viewed it, how many times, and when. It is tomorrow’s informed networking.
Make More Money!
If you are like me, speculating on what Rachel Reeves is going to do in the Autumn budget is getting tiresome so I decided to write about the other end of the spectrum - how to make money through strategic business development which has become a passion of mine.
Redeploy Gen Z
Now that AI can replace the mundane work of new recruits they can be redeployed to make a greater impact in the lives and businesses of the firms clients. The professional services industry has two major weaknesses that bots cannot replace: client care and strategic business development.
Badenoch challenge
Kemi Badenoch’s carefully crafted tax policies put Rachel Reeves Chancellor of the Exchequer in a tricky position. If Reeves puts up the rates of Stamp Duty Land Tax in her Budget on 26th November she will make the housing crisis worse, so the only sensible solution is to pre-empt the Conservatives and lower the rates.
Have You Got It?
Some professionals will adapt to the post AI future and reap the benefits, others will continue as they are. There will be winners and losers - on which side do you want to be?
Misplaced Expectations
You would expect a large multi disciplined professional organisation to retain clients for their full range of services through the cross-referral of business - but this rarely happens - why not? Caroline explains through a story, how to break across silos using her methodology and how to improve the morale and productivity of the organisation.
Who will survive AI?
In every professional organisation there are geeks and rainmakers. In the AI world of the future these two human professionals will still be needed, the geeks to check the robots and the professional rainmakers.
It is in the world of professional rainmaking that the most progress is needed. I want to see professional organisations view their services as luxuries and treat their customers as the centre of their world.
Our methodology at Caroline’s Club has been heralded as a ‘Client First Revolution’. These organisations will not only survive but thrive.
Angela Rayner and Stamp Duty
Angela Rayner, the Deputy Prime Minister, has admitted to cheating on the payment of her stamp duty on her property acquisition in Hove. When tax rates are too high, it may be tempting to try to avoid them, but as Andrew McKenna, former co-head of fraud at HMRC, tells us in his podcast, HMRC has the means to find out who is cheating and penalise harshly all those it catches.
Does Charisma Matter?
What is charisma and does it matter. Why was Nicola Sturgeon the first minister in Scotland for eight years despite failing to deliver on her promises. Is Farage similar? What can professional advisers learn from people with charisma and how can they change what they do to benefit from it?
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