CMP Excellence Program
The accreditation of CMP (Client Mapping Practitioner) is the quality standard for the Professional Services Industry. It is your entry into an exclusive club of client mapping practitioners.
We encourage our members to collaborate with other members to provide their clients with the honest and holistic service they deserve.
Our program sets the high-quality standards expected of our members.
It is packed with tips and tricks based on techniques developed by psychologists to give our members the edge over their competitors, win the trust of their clients, and set and smash their goals.
Our weekly CMP members newsletter introduces our members to other professionals for further education and collaboration to provide their clients with the honest and holistic service they deserve.
At the end of the training program and on completion of all the exercises, our members can put CMP after their name while a member. This is their badge of excellence. It signals to their clients and our other members that they care for them and are keen and willing to grow their practice and smash their goals.
Who is the program for? There is something here for everyone. Juniors need to learn and maintain good habits, and seniors need to keep track of what their team is doing and signal to others that they can be relied upon to collaborate and maintain high-quality practices.
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Lesson 1: Are you an active or passive networker?
Do you take a handful of business cards to a networking event with the hope that one may refer business to you? If so you are a passive networker
Do you take a handful of business cards to a networking event with the hope that one may refer business to you? If so you are a passive networker
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Lesson 2: Strategic Networking
You will learn to network only with professionals who have your ideal clients as their clients.
You will learn to network only with professionals who have your ideal clients as their clients.
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Lesson 1: Getting Your Message Across
Analyse your invoices over the last three years and put your clients and the work you did for them into categories to show you what you do and for whom
Analyse your invoices over the last three years and put your clients and the work you did for them into categories to show you what you do and for whom
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Lesson 2 Building Trust
In a trusted relationship your bills are paid on time and you find ways to keep in touch
In a trusted relationship your bills are paid on time and you find ways to keep in touch
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Lesson 1: Earning respect
Do you look like the person your clients would like to advise them and that your network want to work with
Do you look like the person your clients would like to advise them and that your network want to work with
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Lesson 2: Effective communication
Have you noticed that when you talk about what you do for your clients, you are met with resistance - This is called the innate fear of the influence of strangers, but there are ways around it.
Have you noticed that when you talk about what you do for your clients, you are met with resistance - This is called the innate fear of the influence of strangers, but there are ways around it.
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Lesson 1 Decisions are made on feelings not facts
Some decisions are a ‘no brainer’ or ‘it felt right’ - learn how to trigger this response.
Some decisions are a ‘no brainer’ or ‘it felt right’ - learn how to trigger this response.
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Lesson 2 Making the most of what you have got
Your award winners are your brand ambassadors, your juniors your rising stars, and your alumni your wise former colleagues. But the gold dust is your warm leads—your target network.
Your award winners are your brand ambassadors, your juniors your rising stars, and your alumni your wise former colleagues. But the gold dust is your warm leads—your target network.
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Lesson 1 Reactive or proactive
Is your day full of interruptions and just minute meetings? If so, are you working reactively, not proactively?
Is your day full of interruptions and just minute meetings? If so, are you working reactively, not proactively?
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Lesson 2 How to manage meetings
Do your meetings last an hour but when you meet remotely they take as long as is necessary? Why?
Do your meetings last an hour but when you meet remotely they take as long as is necessary? Why?
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Lesson 1 Why is a plan so important?
A plan triggers the reticular activating system and is very powerful.
A plan triggers the reticular activating system and is very powerful.
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Lesson 2 The plan must be SMART
To be most effective the plan must be Specific, Measurable, Achievable, Realistic and Timely to increase profitability
To be most effective the plan must be Specific, Measurable, Achievable, Realistic and Timely to increase profitability
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Not a member?
Simply register here for membership
Caroline's Club is an exclusive club for professionals who want to increase revenue, cut costs and save time. It provides its members with award winning methodology, marketing tools and training. Most business development by the professional services industry is a shotgun in a blizzard. Caroline's Club provides its members with a rifle and the training they need to use it effectively to win business.
Caroline's Club is an exclusive club for professionals who want to increase revenue, cut costs and save time. It provides its members with award-winning methodology, marketing tools and training. Most business development by the professional services industry is a shotgun in a blizzard; Caroline's Club provides its members with a rifle and the training they need to use it effectively to win business.
The CMP accreditation is your badge of membership
The CMP program is for anyone who wants to grow their practice and win the trust of their clients.
Networking cannot be done by one organisation alone; with a CMP accreditation, you join an exclusive club of professionals across all disciplines to meet other professional members to get down to business immediately. Simply use the internal messaging service to connect.
