Strategic collaboration is not the future of profitable networking it is NOW through Client Mapping.

There are two problems facing professionals.

• Referrals of work to professionals are lost due to insufficient information on who they are and what they do for their clients, and

• Clients struggle to find the right professionals

LinkedIn is excellent for making connections even though it is not in business of networking, but recruitment, Caroline’s Club is focused on client mapping and making profits through strategic connect

If you are like me, speculating on what Rachel Reeves is going to do in the Autumn budget is getting tiresome so I decided to write about the other end of the spectrum - how to make money through strategic business development which has become a passion of mine.

Now that AI can replace the mundane work of new recruits they can be redeployed to make a greater impact in the lives and businesses of the firms clients. The professional services industry has two major weaknesses that bots cannot replace: client care and strategic business development.

Kemi Badenoch’s carefully crafted tax policies put Rachel Reeves Chancellor of the Exchequer in a tricky position. If Reeves puts up the rates of Stamp Duty Land Tax in her Budget on 26th November she will make the housing crisis worse, so the only sensible solution is to pre-empt the Conservatives and lower the rates.

Some professionals will adapt to the post AI future and reap the benefits, others will continue as they are. There will be winners and losers - on which side do you want to be?

You would expect a large multi disciplined professional organisation to retain clients for their full range of services through the cross-referral of business - but this rarely happens - why not? Caroline explains through a story, how to break across silos using her methodology and how to improve the morale and productivity of the organisation.

In every professional organisation there are geeks and rainmakers. In the AI world of the future these two human professionals will still be needed, the geeks to check the robots and the professional rainmakers.

It is in the world of professional rainmaking that the most progress is needed. I want to see professional organisations view their services as luxuries and treat their customers as the centre of their world.

Our methodology at Caroline’s Club has been heralded as a ‘Client First Revolution’. These organisations will not only survive but thrive.